1. Should I have my rock chip
repaired?
In almost all cases you should have it repaired unless:
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the rock chip is
in the driver's line of sight, |
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is over one year old or it has already been
repaired. |
After the rock chip appears, do not put anything on the
windshield except water or window cleaner. You may be tempted to apply
cleansers, rain repellents, soap, baby oil, foreign chemicals, glue, vinegar, finger nail polish,
or other "home remedies", but these products will only
make it more difficult to repair.
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2. Will my rock chip ever form a
crack?
The possibility of your rock chip forming into a crack is greater now if
not repaired. But if you repair the rock chip before it turns into a crack
it will not spread under normal conditions. A rock chip could form a crack
if there is a drastic change in temperature (ex. washing you car on a very
hot day with cold water) or if internal or external stress occurs to the
windshield.
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3. What is windshield repair?
Windshield repair is a process that utilizes modern technology to
repair rather than replace a damaged windshield. Repairing a damaged
windshield makes sense for several reasons:
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It saves money by preventing the need for costly replacement |
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It's very convenient. |
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It does not affect the integrity of the original factory seal since the
glass is never removed. |
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You also keep your original quality glass. |
Windshield repair can avoid costly windshield replacement, when
possible, at a fraction of the replacement cost. The repair provides a
strong bond that prevents further cracks and improves the cosmetic
appearance.
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4. What kind of damage can be
repaired?
Stone damage or stone "chips" up to the size of a 50 cent piece,
as well as single long cracks up to a length of 24 inches can be repaired.
Best results are obtained if the repair is done before the damaged area is
contaminated from washing or inclement weather. A rock chip is usually round or star shaped and
may have lines radiating from the center. It has a black or silver color
to it.
Bullseye |
Combination |
Half-Bullseye |
Beeswing |
Star |
Hint: If
your rock chip looks like a white speck in the glass and has no dark areas,
then this should not be repaired. It is only a nick.
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5. How is a damaged windshield
repaired?
Basically, the process consists of injecting a specially formulated
resin into the damaged area. When the damaged area has been completely
filled, it is exposed to an ultraviolet light which cures the resin. This
restores 100% of the structural integrity and in most cases, a good deal
of the clarity on the damaged area. Most stone chip repairs can be done in
15 minutes, and most long cracks in about half an hour.
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6. Can a chip spread while it’s being
fixed?
This is likely to happen when working on a car that’s sitting in the
sun with the windows rolled up on a hot day. The windshield would be over
120 degrees F and very sensitive. Industry statistics say that chances are
1 in 5000 for this to happen. Because we always work under controlled
conditions we can assure you better odds of this not happening.
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7. Where do I get my windshield
repaired?
What about mobile service?
If you're in the North Pole area, just call 488-6857 and in most cases,
we'll come to you! If not we can make an appointment over the phone
and give easy directions to our shop.
We come to your home, campsite, parking lot or garage.
RV's, if you are staying at one of the camp grounds here in
North Pole, such as Santa Land RV Park or
Chena Lakes Recreational Area, just call us and give us your Camp Site
Number.
We will come to you at no additional charge!
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8. How long does it take?
Typically, a star or bullseye repair takes about half an hour, start to
finish. For more than one chip add about fifteen minutes each. Our
drive-a-way times are 1/2 hour for most cars and about 6 hours for the
rest.
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9. How will the windshield look after
repair?
When looking through the
glass, vision should not be impaired. If vision is impaired, the
windshield should be replaced. Your rock chip should become noticeably clearer when repaired. However,
clarity is dependent upon the size, age, amount of glass missing from the
center and the quantity of fragmented glass within the break.
Note:
chemicals applied to the rock chip may prevent the windshield repair resin
from adhering to the glass. Optical clarity varies from 90 to 100%
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Before
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After
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10. What about my auto
insurance?
Most insurance companies consider windshield repair a No Fault claim
and it will not affect your insurance rate.
Windshield repair is covered by the comprehensive portion of an
individuals' insurance policy. All major insurance companies encourage and
have recognized the benefits of windshield repair. Most insurance
companies will waive the deductible requirement if a windshield is
repaired rather than replaced, reducing your cost to zero! Please contact
your insurance agent to confirm if you are eligible. We will do all the insurance
paperwork,
saving you the hassle! The best advice about getting your car fixed is to
remember that the money may be coming from the insurance company but you
should control the repair process.
Established pricing discounts set by the insurance companies will be
honored. There will never be any charge to the insured over and
above their deductible.
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11. What does it cost?
Prices vary from area to area but on average, a stone chip repair costs
$45. A long crack repair ranges
from $49 to $69, depending on the length.
Long crack:
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6" or less: $49 |
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6" to 12": $59 |
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12" to 24": $69 |
Rock chip:
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$45 |
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Additional rock chip on the same windshield, on the same visit
is only an additional $10 each. |
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| |
 |
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| Accepted |
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12. Do you have a guarantee?
All our worked is backed by our one year 100% guarantee against
"Break Out".
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